As a leader, I am often approached by my staff for help in their professional lives and sometimes even their personal lives. For years I struggled to help them by offering advice that I wasn’t even sure was the best thing for them. Knowing I needed help to learn how to advise my people, I decided to take ASPLC’s coaching course. In the past, if someone came to me with a problem, I would immediately come up with a solution for them and then jump in with advice. This training taught me that people often have the best answers to their own problems within them and it’s my job to help them find those answers. By using Transformational Listening, I now have the tools to listen to someone’s problem and ask them questions that help them find their best solution. I no longer push my own agenda or coerce people to take my advice.